Mobile & Internet Banking

The Mobile and Internet Banking service offers a modern, fast, easy, and secure way to access the products and services offered by the Bank. The Mobile Banking service can be accessed via a mobile device, while the Internet Banking service can be accessed via a computer.

It is addressed exclusively to individual account holders.

To activate the Mobile and Internet Banking service, the client's physical presence at one of the bank's branches is required.

The Internet Banking service can be accessed directly from the bank's website via the dedicated section, or through the Mobile Banking app, which is available on the App Store, Google Play, and Huawei online stores.

As of October 1, 2025, the Internet Banking service (I-B@nk) for individuals has been withdrawn from the Bank's product and service portfolio. Existing I-B@nk customers can activate the new Mobile and Internet Banking service at their nearest branch.

The two services cannot be used concurrently. Starting October 1, 2025, the Internet Banking service (I-B@nk) for individuals will be withdrawn from the Bank's product and service portfolio.

When contracting the service, the customer can choose one of our STANDARD, PREMIUM or MAGNIFICA offers. The Digital service does not have an additional cost for these offers.

It is a specific functionality of Mobile Banking which consists of the possibility for the customer to make split payments, i.e. to share a payment with other customers of the Bank, who are also enrolled in Mobile Banking.

It is a specific Mobile Banking functionality that allows customers to pay to the recipient's account by selecting the mobile phone number from the contact list.

a) Daily limits per client – ​​50,000 RON or EUR equivalent
b) Monthly limits per client – ​​250,000 RON or EUR equivalent
The limits mentioned above do not apply to transfers between the customer's own accounts.
c) Daily limit for currency exchanges: there is no imposed daily limit
d) Limit per transaction for currency exchanges: 19,999.99 EUR equivalent/transaction (currency/RON) respectively 99,999.99 EUR equivalent/transaction in the case of conversions (currency/currency)

Transaction limits for operations carried out through Mobile & Internet Banking can be increased at the customer's request, through a written request submitted to the Bank's headquarters.

Yes, including international numbers, provided they are saved as the client’s contact.

You can view all your VISA cards.

You'll receive support for the Mobile & Internet Banking service by accessing the chat available in the app, Monday to Friday from 08:00 a.m. to 08:00 p.m., working days.