New Digital Banking experience coming soon
A new experience
Your Digital Banking is evolving. Soon, your Mobile App and Internet Banking will come with a refreshed look, clearer journeys and enhanced accessibility. Several improvements behind the scenes will support a more stable and consistent experience across channels, while new and updated features will help you manage your everyday banking in a simpler, more intuitive way.
Upcoming changes
Digital Channels are evolving to match the new visual identity of the bank and to offer a smoother experience across the Mobile app and Internet Banking.
Accessibility has been enhanced, existing features have been improved, and new services are being introduced to keep every step of your journey simple and clear.
A fresh, accessible design for everyday banking
Your Mobile App and Internet Banking will introduce a refreshed look, clearer navigation and improved accessibility, making it easier to find key features, complete everyday tasks and move smoothly across your main journeys.
Improved Digital Banking experience
New enhancements further streamline the platform experience across features, supporting seamless day-to-day operations and helping you manage your banking activities with confidence.
Virtual cards for safer online payments
Soon you’ll be able to pay online with even greater confidence thanks to the new virtual card feature. In just a few steps, you will create a dedicated virtual card, select the card to which connect the virtual card, choose the type, set your preferences and personalize it with a custom name.
Some sections have been merged
Optimization of spaces to simplify the user experience: My Shopping Window will become a “My Offers” area, where all client offers, products, and services will be available in one place. But that’s not all: Notifications and My Messages will also be brought together into a single area, reducing the risk of missing important updates.
Update your personal data - KYC (Know Your Customer) online
With the new release, updating your personal data - KYC information online - has never been easier. Thanks to the new digital journeys introduced, you can complete the process in just a few steps, without visiting a branch, directly from your Internet Banking or Mobile App.
Main features at your fingertips, even before login
A new feature is coming to the pre-login experience: in just a few simple taps, you’ll be able to choose which features you want to access from the quick actions, without needing to log into the app. You can choose up to 3 main features to be available for you and personalize them whenever you need.
A fresh look for your Mobile Banking App and its icon
A new version of your Mobile Banking App will soon be available in the stores, featuring a refreshed design to make your experience more accessible and intuitive.
When the update becomes available, simply update the App to continue using all services.
You will still find the App under the same name, [INTESA SANPAOLO BANK ROMANIA], in your App Store. The only change you’ll notice is the icon, which will be green, reflecting the App’s new design.
How can you update the App? It's quick and easy:
• Open the App Store, Google Play Store or Huawei AppGallery
• Search for [INTESA SANPAOLO BANK ROMANIA]
• Tap Update
There’s no need to delete the App you already have installed.
Update your App and enjoy the new look of your banking experience.
